Quick Repair Entry: One Page, Done Before They Sit Down
There are two kinds of job in a repair shop, and treating them identically is a source of slowness nobody ever notices.
The first kind: the unit is left behind. Opened up tomorrow, parts ordered the day after, collected next week. Work like this needs status, history and a trail — because somebody will ask “how is mine doing?” in three days.
The second kind: the customer is standing in front of you and going nowhere. Oil change. Screen protector. Battery swap. Ten minutes, paid, gone.
Forcing the second kind through the full flow is waste repeated hundreds of times a month — change screen, save, reopen, add service, save again, open payment. All while the customer watches you type.
The quick form compresses all of it onto one page. Unit, services, parts and money — scrolled, not navigated.
And it does not have a fixed shape. A single toggle called “Taken” decides whether this form is one step or two. Off: the unit has not gone home, the bill stands as a receivable, done. On: the payment panel opens and the money is recorded in the same pass.
There is only one thing to keep hold of, and this tutorial closes on it: quick here means fewer taps — not fewer records. Stock is still deducted, profit is still calculated, warranty still runs.
Before you start
- Service and spare part catalogues already filled — the quick form picks from lists, it does not accept free typing.
- Understand how it differs from the normal flow. If the unit is being left with you for days, this is not the place.
Steps
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First check the job actually suits the quick form
The quick form is built for work that finishes right now: an oil change, a screen protector, a battery swap, cleaning a port. There is one telltale sign — the customer does not leave. If the unit is being left behind, use the normal flow so its status can be tracked.
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Open Repairs → List → Quick Add, then fill in the unit
Note there are two different buttons there: Quick Add and Add. This one is the first. Everything then sits on one scrolling page — customer, unit and work in a single pass. A setting can preselect the unit type automatically if your shop only handles one kind; one tap saved, used hundreds of times a day.
The quick form opens from the repair list. 
One page, one pass. -
Fill in Mekanik or Teknisi, then the job Status
The field for whoever did the work is required — it reads Mekanik at a workshop and Teknisi at an electronics counter, following your shop business type. Beside it sits Status, holding Selesai (done) or Gagal (failed). Gagal is not an admission of shame: a unit that could not be repaired still needs recording, because the customer still comes to collect it and you still need to know how often it happens.
Technician and status are filled on the same page. -
Fill Rekam Kerjaan, Daftar Suku Cadang and Daftar Layanan
All three sit on the same page, with no save-then-reopen as in the normal flow. Rekam Kerjaan is a single line noting what was done. Parts are picked from Product for new stock or Salvage for pulled parts, then added with the Pakai button. Stock is still deducted exactly as usual — quick here means fewer taps, not less recording.
The work log is still recorded, fast path or not. -
Now the option that decides everything: Picked Up
One option called Picked Up, holding Yes or No. Yes means the unit is going home right now. No means it is not. That option is what makes this form one step or two — and it is the only decision on this page that genuinely needs thinking about.
The picked-up option decides everything. -
Picked Up = Yes: the payment panel opens and everything settles at once
A payment section appears below. This is where you enter the money received — and it can be split across more than one method at once, part cash and part transfer. Manual discounts also only apply in this state. One save, and both the work and the money are done.
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Picked Up = No: the unit joins the Done, Not Picked Up list
The payment panel does not appear at all, the whole bill records as unpaid, and the transaction stands as a receivable. The unit waits on the Done, Not Picked Up list — so when the customer arrives, only a single handover step remains. Use this for work that is finished but not yet collected.
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Check the totals before saving
Read three figures top to bottom: total bill, total discount, and the remaining balance. If the balance is not zero when the customer has paid in full, usually one payment row has been left without an amount.
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Switch on Kirim WA if you want it, then press Proses
The button is called Proses, not Save. Before pressing it there is a Kirim WA toggle — with the shop gateway connected, the receipt goes straight to the customer WhatsApp without you typing anything. One press records everything: the repair, the services, the parts and the money. Work that once needed four screens is finished without leaving the page.
Check the total before you press Process. -
When in doubt use the normal flow — not the other way round
The expensive mistake is not using the normal flow for a trivial job; that is merely slow. The expensive mistake is using the quick form for a unit that turns out to stay a week — because that job then has no traceable status history when the customer asks about it.
What you end up with
Wait-here work is recorded completely from a single page — unit, services, parts and money — with a step count that adjusts itself: one when the unit has not been collected, two when it has.
If something goes wrong
The payment panel does not appear
Picked Up is still set to No. That is the intended behaviour: until the unit is marked as collected, no payment can be recorded and the bill stands as a receivable.
The discount I entered is not being counted
Manual discounts only apply when Picked Up is Yes. While it is No, discounts are ignored and the bill records in full. Change the option first, then enter the discount.
The customer is paying part cash and part transfer
Add a second payment row in the payment panel, then set the method and amount on each. It is the sum of both rows that gets compared against the bill, not either one alone.
I saved it but the unit is actually being left behind
The repair still exists and can be continued as normal — change its status from the repair list. All you lose is the record of its early stages, so next time start from the normal flow for anything being left.
The unit type fills itself in and I wanted a different one
The automatic unit selection setting is switched on. Handy for single-trade shops, annoying for mixed ones — turn it off in the repair settings.
Related tutorials
- Tutorial
Booking In a Repair
The normal flow: for units left behind that need their status tracked.
- Tutorial
Work Records: Logging What Was Actually Done
The part of the normal flow the quick form skips — and the most commonly neglected.
- Tutorial
The Repair Flow from Intake to Collection
The whole journey of a single repair.